Introduction:
We prioritize customer satisfaction and strive to provide exceptional IPTV services. In the event that you are not satisfied with our service, we offer a clear and fair refund policy to address your concerns.

Refund Eligibility:
To be eligible for a refund, please consider the following conditions:

• Refund requests must be submitted within 5 Days of the initial purchase.
• You must provide a detailed explanation of the issue you experienced and allow our support team an opportunity to assist in resolving the problem.
• The issue must be related to our IPTV service and not due to external factors such as internet connectivity, or user error.

Exceptions:
Please note that the following situations are not eligible for a refund:

• Change of mind or decision to discontinue the service.
• Temporary downtime or maintenance of our IPTV service.
• Issues that arise due to the user’s internet connection or device compatibility, which are beyond our control.

Refund Process:
To request a refund, please contact our support team through the Contact Us page. Upon receiving your request, we will review the case and, if approved, process the refund within 4-7 business days. The refund will be issued using the same payment method used for the initial purchase.

Conclusion:

BuzTv is committed to providing a seamless and enjoyable IPTV experience for all our customers. If you encounter any issues with our service, please don’t hesitate to contact our support team for assistance. We value your feedback and will do our best to address any concerns and ensure a satisfactory resolution.